Terms & Conditions

Return Policy

Refunds may be given for products purchased (non-digital items such as quilts) provided they are returned undamaged. If your goods arrive damaged or faulty you have 7 days to contact us to make a claim. Once you have contacted us will arrange the return of these goods and they must returned in the original packaging. We will then refund the price paid for the Product you have returned upon receipt of product by Sew darn over it. Cost of postage to return the goods to Sew darn over it is at the customer’s expense. We recommend that goods be returned by registered post or courier for security purposes with appropriate insurances. Sew darn over it will not be responsible for the loss of goods shipped by the customer.

Digital Goods:

Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. As the product sold on the website are digital downloads, all sales are final, we do not offer refunds for transactions for digital designs purchased on our website. If you unintentionally duplicated an order on a pattern twice, let us know and we’ll be happy to give you store credit or a refund¬. We reserve the right to refuse a refund at our discretion. Each pattern is stitch tested on the long arm quilting machine. If you have any issues with stitch out, please contact us at: cat@sewdarnoverit.com so we can help fix any file issues. In purchasing a pattern from us, you are purchasing the right to use our pattern in your quilting studio. As the pattern designer, we’ve copyrighted our patterns and retain all rights. We can provide the following quilting file types: Quilting File Types: QLI, DXF, IQP, CQP, HQF, PAT, PLT, SSD, TXT, and WMF If you do not understand our policies, terms of service, or delivery confirmation / copyright policy / pricing / shipping policy, please contact us with any questions you may have. If the product or services that you receive are defective or you are unable to use them, please contact us. We will be happy to send you a corrected file, or if a duplicate design was purchased, to send a replacement. We thank you for taking the time to review this important information.

Copyright Statement:

Sew darn over it supports – to the full extent – the copyright protection afforded to each designer that works with us. By purchasing or downloading any designs from this site you agree to the terms of copyright protection under the law, including: Purchasers of digital quilting patterns are granted a limited license to stitch out or allow to be stitched out the purchased designs on a machine which you or your business owns. These patterns may not be included with the machine if you sell your longarm quilting machine. One copy of the design may be made for backup purposes but this is ONLY to be on storage devices which are totally under your control AT ALL TIMES – e.g. an external hard drive, a private server not connected to the internet. Images of the designs may be reproduced for cataloguing purposes The stitched out designs are able to be displayed – both privately and publicly. Patterns may not be copied, transferred, sold, shared or given away in any manner. The purchaser may use purchased designs on as many projects as desired, except for mass production or commercial selling of finished product(s). Any violation of this is a direct infringement of copyright law – within Australia and many other countries between which there are International Copyright Agreements.

Please note:

The purchasing of patterns from Sew darn over it: Is NOT a license to use Sew darn over it patterns for teaching purposes. Sew darn over it patterns cannot be group purchased and shared between the group. Patterns authorized to be distributed during class cannot be copied and are for the use of class students only – either in or out of class. Please acknowledge the pattern designer on your projects and with your customers wherever possible.

Exceptions to rules:

If you do want to use the designs for mass production or commercial selling of finished product(s) please contact Cat@sewdarnoverit.com for permission in this regard. If permission is granted, it will be in writing. If you wish to purchase patterns for more than one quilting machine (which you or your business owns) – please contact cat@sewdarnoverit.com

Pricing:

All prices are noted in are Australian Dollars. All pricing is subject to change. For all prices, products and offers, Sew darn over it reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes and other extenuating circumstances